CSO: Future of Cybersecurity Summit (July 19th 2022)
Microsoft News

Today we're introducing Viva Sales, a new seller experience application that brings together any customer relationship management technology (CRM), Microsoft 365 and Teams to provide a more streamlined and AI-powered selling experience.

The past two years have changed the way we work. Employees are demanding more from their employers in today's hybrid world - from the tools they use to the hours and the places that they work. For sellers, the hybrid work environment means spending more time in video conferences, chats, email and documents to connect with customers and close deals.

Salespeople also need to access their CRM system - as well as multiple applications and databases - several times a day to stay on top of their accounts. This adds up to dozens of interruptions as they navigate among these disparate applications and the collaboration and productivity tools they're using to accomplish administrative tasks, collaborate internally and work on deals. Yet, all sellers really want is to spend more time with their customers.

Viva Sales works with any seller's CRM to automate data entry and brings AI-powered intelligence to sellers in Microsoft 365 and Microsoft Teams

Microsoft Corp. announced Microsoft Viva Sales, a new seller experience application. Viva Sales enriches any CRM system with customer engagement data from Microsoft 365 and Microsoft Teams, and leverages AI to provide personalized recommendations and insights for sellers to be more connected with their customers. This helps sellers more seamlessly personalize their customer engagements toward faster deal closure.

Employees are demanding more from their employers in today's hybrid world - from the tools they use, to the hours and locations they work.

Microsoft is announcing that we have entered into an agreement to acquire Miburo, a cyber threat analysis and research company specializing in the detection of and response to foreign information operations.

Microsoft detects and helps customers defend against cyber threats from nation-states as part of our commitment to keep customers safe online. These efforts are underpinned by the threat intelligence we gather, publish, and use to fuel disruptions of malicious nation-state activity across a range of cyber-attack vectors.

Miburo, led by founder Clint Watts, will become part of the Customer Security and Trust organization. Working in close collaboration with the Microsoft Threat Intelligence Center, our Threat Context Analysis team, our data scientists and others, the new analysts from Miburo will enable Microsoft to expand its threat detection and analysis capabilities to address new cyber-attacks and shed light on the ways in which foreign actors use information operations in conjunction with other cyber-attacks to achieve their objectives.

Across the world, persons with disabilities remain invisible in the global development agenda. One key reason is because of variances in the availability and use of disability-disaggregated data across organizations and borders.

While it is estimated that one billion people, or 15 percent of the world's population, have a disability - more data is needed to understand the true scale of the living conditions and development outcomes for persons with disabilities, and to get clarity on the degree to which persons with disabilities continue to be underserved.

This reality is a part of what the World Bank calls the disability divide - the gap in societal inclusion for persons with disabilities in all stages of development programs, including education, employment and digital inclusion. The COVID-19 pandemic has exacerbated this risk and exposed some of the existing inequalities faced on a regular basis.

See all Archived Microsoft News articles See all articles from this issue