Introducing Viva Sales, A Modern Way Of Selling That Brings Together Any CRM, Microsoft 365 And Teams
Microsoft News, June 15th, 2022
June 15, 2022,
Volume 291, Issue 3
Today we're introducing Viva Sales, a new seller experience application that brings together any customer relationship management technology (CRM), Microsoft 365 and Teams to provide a more streamlined and AI-powered selling experience.
The past two years have changed the way we work. Employees are demanding more from their employers in today's hybrid world - from the tools they use to the hours and the places that they work. For sellers, the hybrid work environment means spending more time in video conferences, chats, email and documents to connect with customers and close deals.
Salespeople also need to access their CRM system - as well as multiple applications and databases - several times a day to stay on top of their accounts. This adds up to dozens of interruptions as they navigate among these disparate applications and the collaboration and productivity tools they're using to accomplish administrative tasks, collaborate internally and work on deals. Yet, all sellers really want is to spend more time with their customers.
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